Countries and Regions
Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action
Managing Multicultural Human Resources
Summary
Target audience
This training session is firstly dedicated to:
- International Human Resources Directors
- International Human Resources Managers
- International Mobility Managers
- International Recruitment Managers
- All international managers in their HR activities
Prerequisite
No prerequisite
Objectives
- Decode and understand one's own cultural baggage and its impact on their communication style
- Analyse impacts of the culture on one's international business relationships, with operational managers, associates, candidates, and colleagues
- Identify cross-cultural misunderstandings and learn how to elaborate appropriate solutions
- Discuss with other HR managers on the key practices of intercultural skills to develop depending on each context
Added value
- Create your Cultural Profile
- Access to 70 Country Packs
- Pragmatic, fun e-learning
- Interactive method
- Acquire operational tools
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program.
Program
MODULE 1: UNDERSTANDING CULTURES AND THEIR DIVERSITY
1. Pinpointing cultural differences in business relationships
- Map of the potential cross-cultural misunderstandings in HR activities
- Identifying sources of ambiguity and incomprehension
- Reconciling differences
2. Developing awareness of culture's impact on communication
- The origins of culture and value systems
- Cross-cultural interactions: individual, functional, organizational and national levels
- Prejudice and stereotypes
- The stages of cultural adaptation
- Differences in perceptions and communication problems
3. Deciphering cultures
- How time and space are managed
- Reasoning styles, risk-taking and change management
- Social relationships with individuals and groups
- Importance attached to tasks and relationships
- Communication (implicit, explicit and non-verbal messages)
- Power distance, status and the acceptance of rules
- Expression of emotions in the workplace, conflict management
4. Analysing your cultural profile
- The individual profile
MODULE 2: DEVELOPING INTERCULTURAL DYNAMICS IN MANAGING HR
1. Understanding HR management in various cultural environments
- Identifying the organizational, social and legal framework for HR
- Exploring diversity in career development
- Understanding performance measurement, reward and compensation
2. Assisting international managers and associates
- Recruiting international candidates successfully
- Motivating and retaining international profiles
- Developing multicultural competencies
- Leveraging international skills
3. Adapting your communication and approach in HR activities
- Communicating on best HR practices
- Integrating cultural differences
- Developing global shared practices
4. Overcoming the challenges of long-distance communication
- The specifics of long-distance communication
- Managing a meeting effectively
- Developing effective communication
- Resolving conflicts
5. Developing an adjusted strategy
- Identifying current challenges within the organization
- Building enabling systems
- Leading change
Intra-company coursesDuration: to define
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