Conducting interviews

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Summary

Target audience

All professionals

Prerequisite

No prerequisite

Objectives

  • Perfect your interviewing techniques in methodological and attitudinal terms
  • Make you fully operational at the end of the course

Added value

ACCESSIBILITY

All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program.

Program

 1. Preparing an interview

  • Defining the purpose of the interview
  • Preparing one's strategy and tactics
  • Making assumptions about the other person's position

 

2. Structuring the interview

  • The different types of interview
  • The appropriate scenario
  • The various predictable situations
  • Asserting oneself

 

3. Conducting a job interview

  • Preparing the interview
  • Assumptions to be verified
  • Detecting motivation

 

4. Conducting an appraisal interview

  • Objective assessment of past performance
  • Drawing lessons
  • Setting goals

 

5. Conducting a refocusing interview

  • Clarifying each person's standpoints
  • Finding solutions
  • Eliciting an undertaking from the other person

 

6. Conducting a problem-solving or coaching interview

  • Putting a problem into words
  • Analysing the causes and needs
  • Appropriate solution(s)
  • Action plan

Intra-company coursesDuration: to define
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