Countries and Regions
Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action
Living and working in Serbia
Summary
Target audience
Employees preparing for an assignment in Serbia and their partners
Prerequisite
No prerequisite
Objectives
This seminar aims at significantly improving the ability of the participants to meet the challenges of living and working abroad. The objective is to enable them to identify the stumbling blocks that lie ahead and to be able to adapt and integrate in Serbia.
At the end of this training, participants will have acquired insights and techniques to:
- Be aware of their own cultural baggage
- Understand Serbian context and culture
- Analyse situations in which misunderstandings may arise and identify ways of communicating more effectively
- Reduce and manage the symptoms of culture shock
- Understand Serbian mindset, work practices, decision-making processes and negotiating styles
- Strike the right balance between personal et professional lives
Added value
- Conducted by an intercultural expert consultant
- Decoding the Nomad’ Profiler
- Alternating theory and practical exercises
- Access to Digital Learning for 1 year
- Sharing best practices and personalized action plan
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program.
Program
Module 1 : Successful personnal integration in Serbia
1. Cross-cultural awareness : the key to a successful expatriation
- Taking stock of one's own cultural baggage
- Culture shock and the integration process
- Identifying and going beyond cultural stereotypes
2. Key aspects of Serbian culture
- From Greater Serbia to Yugoslavia to “Little Serbia”
- A multiethnic society
- The painful road leading to the creation of the modern state of Serbia
- Serbia’s late and fragile transition to democracy
- A delicate but promising economic situation
- The challenges of European integration
3. Serbian values and behaviour patterns
- The importance of nationalism, the orthodox religion
- Slava and family values, serbian women: taking control of their own destiny
- "Balkan time": a flexible view of time
- Pride, sensitivity, humour
- Direct and expressive communication
- Great care and attention paid to appearances
- A respect for qualifications and status, performance is highly valued
4. Practical day-to-day information
- Focus on the host town or city
- Transport, administration, housing, security, hygiene and healthcare
- Social life, leisure activities
- Schools, extracurricular activities, sport
Module 2 : Successful professionnal integration in Serbia
1. The Serbian corporate world in
- A late transition to a market economy: the Soviet hangover
- The importance of the public sector, the privatisation process
- Foreign investments, a sense of effort and performance
- The market, employment, salaries, corruption
- A clear hierarchy but collective decision-making
2. Effective communication with the Serbs
- First impressions: the first meeting is a decisive moment
- An expressive use of body language
- Information flows. Networking
- The working language: the role of the interpreter
3. Working with Serbian teams
- Effective management: leadership and availability
- Acting coherently: being firm, clear and frank
- Creating a friendly working environment, dealing with touchy and sensitive people
- Making the most personal ambitions: recognition and promotion
4. Successful meetings and negotiations with the Serbs
- Building trust and confidence: discipline and formality
- Identifying decision-makers, successful networking
- Time and deadline management
- Written contracts, their interpretation and implications
5. Final handy tips
- Caution, patience and humility
- Social standards, gifts, business cards, dress code
- Sensitive subjects: politics, history, religion
Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.
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