Working with the Philippines

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Summary

Target audience

Professionals who work with the Philippines

Prerequisite

No prerequisite

Objectives

Significantly increase participants’ effectiveness in their professional relations with people from the Philippines

At the end of the training session, participants will have the tools to:

  • Adopt an intercultural approach
  • Understand the context and culture of the Philippines
  • Decipher cultural codes and analyse sources of misunderstandings
  • Adapt their communication and work methods
  • Decode decision-making and negotiation processes

Added value

ACCESSIBILITY

All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program.

Program

Adopting an intercultural approach

  • Develop awareness of participant's cultural biases
  • Understand the impact of cultures on behavior
  • Identify and overcome stereotypes

Understanding Filipino Cultural Codes

Discovering the cultural basics of the Philippines

  • Three historically overlapping cultures
  • A unique geographical and geopolitical environment
  • An insular and globalized people
  • A strong aspiration for modernity

Understanding Filipino values

  • Deeply embedded Catholicism
  • Pakikisama or the fear of conflict
  • Clearly differentiated social classes
  • A culture of relationships and of the group

Optimize your professional action with Filipinos

Communicating with Filipinos

  • Attention to hierarchy and status   
  • Implicit communication, beating around the bush
  • Supervise, empower, support
  • Decipher verbal and non-verbal language

Adapting work methods

  • Balance between paternalism and delegation
  • Solidify your credibility: reliability, leadership, experience
  • Padrino and bayanihan, or how to maintain cooperation
  • Avoid sources of resentment and hiya

Conducting successful meetings and negotiations with Filipinos

  • Personalize the relationship
  • Explain the terms and objectives
  • Time and deadline management
  • The importance of the contract and its significance

Adopting best practices

  • Recognize key principles
  • Avoid pitfalls, mistakes and misunderstandings
  • Create a tailor-made action plan

Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.

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