Working with Japan

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Summary

Target audience

Professionals who work with Japan

Prerequisite

No prerequisite

Objectives

Significantly increase participants’ effectiveness in their professional relations with people from Japan

At the end of the training, they will have keys to:

  • Adopt an intercultural approach
  • Understand the context and culture of Japan
  • Decipher cultural codes and analyze situations of incomprehension
  • Adapt their communication and working methods
  • Decode decision-making and negotiation processes

Added value

ACCESSIBILITY

All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program.

Program

Step 1: E-learning

ADOPTING AN INTERCULTURAL APPROACH

  • Specify your context and expectations
  • Become aware of cultural filters
  • Discover your cultural profile
Step 2: Group training session

Understanding Japanese cultural codes

Discovering the cultural basics of Japan

  • A densely populated archipelago
  • A thousand-year-old empire proud of its history and civilization
  • A social organization marked by secular order
  • The changes in the mentalities of Japan in the 21st century

Understanding Japanese values

  • Fundamental values derived from Confucianism, Buddhism and Shintoism
  • Honor and duty: integrating giri and saving face
  • Follow the rules and respect hierarchy: rigor, patience and thoroughness
  • Collective attitude: pooling individual wealth

Optimize your professional action with Japanese

Communicating with Japanese

  • Take care of greetings: levels of ojigi, the rules of courtes
  • Everything has its time: knowing what to talk about and when
  • Solemn silences: the subtleties of oral communication
  • Non-verbal and implicit communication: learn how to decipher the message

Adapting work methods

  • Building trust: giving to receive
  • The ambiguities of the Japanese salaryman
  • Respect hierarchy, demonstrate prudence, patience and humility
  • Effectively manage a project: the rigor of planning, the notion of Gemba (tangibility and precision of specifications), following-up and milestones, etc.

Conducting successful meetings and negotiations with Japanese

  • The importance of inter-company networks
  • Follow the protocol
  • Nemawashi or Japanese-style concentration
  • The Japanese contract or perpetual negotiation

Adopting best practices

  • Recognize key principles
  • Avoid pitfalls, mistakes and misunderstandings
  • Create a tailor-made action plan
Step 3: E-learning to go further

Explore Country Packs

Developing your knowledge of the country

  • Cultural guidelines
  • Business life
  • Overview

Available Inter-company courses Duration: 7 hours

New
format
1 day

* (Technical fees and lunch included)

Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.

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