Countries and Regions
Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action
Working with Venezuela
Summary
Target audience
Company managers and staff working and dealing with the Venezuelans
Prerequisite
No prerequisite
Objectives
The aim of this seminar is to significantly improve the participants’ effectiveness in their professional relationships with the Venezuelans, enabling them to be operational right from the start.
At the end of this training, participants will have acquired insights and techniques to:
- Be aware of their own cultural baggage
- Fully understand Venezuelan context and culture
- Analyse possible situations in which misunderstandings may arise and identify ways of communicating
- Reduce stress and misunderstandings
- Decipher and understand Venezuelan decision-making and negotiation processes
Added value
- Conducted by an intercultural expert consultant
- Decoding the Nomad’ Profiler
- Alternating theory and practical exercises
- Access to Digital Learning for 1 year
- Sharing best practices and personalized action plan
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program.
Program
Module 1 : Understanding cultural differences
1. Intercultural awareness, the key to success in international business
- Taking stock of one's own cultural baggage
- The basics of effective intercultural management
- Identifying and going beyond cultural stereotypes
2. Key aspects of Venezuelan culture
- A multiethnic and multicultural country
- A major player on the international scene
- An outstanding tropical heritage
- An economy marked by inequality and heavily influenced by oil production
3. The impact of values and behaviour patterns on professional dealings and relationships
- Venezuela’s longstanding catholic tradition
- Hospitality and tolerance
- Emotion and passion
- Socialization via festivals and entertainment
- The importance attached to appearances
- A free and unfettered approach to time
4. The Venezuelan corporate world
- A centralised company structure
- A commitment to one’s work. Adaptability
- The myth of the American model
- Advantages and privileges.
- Criminal organizations and corruption
Module 2 : Succeeding in work with the Venezuelans
1. Effective communication with the Venezuelans
- The importance of greetings and courtesy
- The importance of eye contact and gestures
- A direct and informal communication style
- Spanish and English for business
2. Adapting your working methods
- Effective management: flexibility, an open mind and modesty.
- Building trust and confidence: leading by example
- Supervision and an ability to listen
- Joint decision-making
- Maximising team spirit and cohesion
- Pitfalls to be avoided
3. Successful meetings and negotiations with the Venezuelans
- Building a climate of trust
- Establishing your credibility: professionalism, legitimacy and perseverance
- Written contracts, their interpretation and implications
- Organising the post-negotiation phase
4. Final handy tips
- Caution, patience and humility
- Protocol and etiquette
- Social standards, gifts, business cards, dress code
- Sensitive subjects: politics, history, religion
- The Venezuelan sense of humour
Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.
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