Target audience
Objectives
Added value
ACCESSIBILITYModule 1 : Understanding cultural differences
1. Intercultural awareness, the key to success in international business
- Taking stock of one's own cultural baggage
- The basics of effective intercultural management
- Identifying and going beyond cultural stereotypes
2. Key aspects of Slovene culture
- A tiny enclave-state
- An ethnically uniform but socially divided society
- The impact of the Yugoslav conflict
- A stable and prosperous nation
- The challenges of European integration
3. The impact of values and behaviour patterns on professional dealings and relationships
- A progressive and egalitarian society
- The tradition of hospitality
- The family: a social bedrock
- Honour and identity
- An organized approach to time
- Socialization through sport and entertainment
4. The Slovene corporate world
- An employee-friendly company structure
- A focus on productivity and performance
- Working methods and the notion of quality
- Professional relationships
Module 2 : Succeeding in work with the Slovenes
1. Effective communication with the Slovenes
- An explicit communication style
- Deciphering non-verbal communication
- The importance of networking
- The advantage of learning Slovenian for business
2. Adapting your working methods
- Building trust to gain respect
- Dealing with touchy or sensitive people
- An emphasis on cooperation and a willingness to listen
- Encouraging feedback
- Pitfalls to be avoided
3. Successful meetings and negotiations with the Slovenes
- Reliability, precision and efficiency
- Initiating a mutually beneficial relationship
- Giving relationships that personal touch
- Time, priority and deadline management
- Understanding written contracts, their interpretation and implications
- Organising the post-negotiation phase
4. Final handy tips
- Caution, patience and humility
- Protocol and etiquette
- Social standards, gifts, business cards, dress code
- Sensitive subjects: politics, history, religion
- Humour: a double-edged sword